Have a question about a product, an order or a return? We are happy to help. The fastest way to reach us is by email – please include your order number if you have one.
- Email: support@velnivora.com
- Phone: +1 (641) 416-2914
- Business hours: Monday–Friday, 9:00 AM – 5:00 PM (Pacific Time)
- Response time: within 1 business day
- Company: BrightPath Commerce LLC
- Registered office: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
- Fulfillment & returns center: 3731 W Warner Ave, Unit B10, Santa Ana, CA 92704, United States
Before you contact us
- Shipping times and costs: see our Shipping Policy.
- Returns, exchanges and refunds: see our Refund & Returns Policy.
- Order status: log in to My Account or reply to your order confirmation email.