Last updated: November 4, 2026
This Privacy Policy describes how BrightPath Commerce LLC (“we”, “us”, “our”), operator of Velnivora (velnivora.com), collects, uses and shares your personal information when you visit or make a purchase from our website.
Information we collect
- Information you provide: name, email address, shipping and billing address, phone number and order details when you place an order, create an account or contact us.
- Payment information: payments are processed by our third-party payment processors. We do not store full card numbers on our servers.
- Device and usage information: IP address, browser type, pages viewed and similar data collected automatically through cookies and server logs.
How we use your information
- To process and deliver your orders, including payment, shipping and returns.
- To communicate with you about your order and respond to your questions.
- To prevent fraud and keep our website secure.
- To improve our website and products.
- To send marketing emails, only if you have opted in. You can unsubscribe at any time.
How we share your information
We do not sell your personal information. We share it only with service providers who help us run our store, such as payment processors, our fulfillment partner and shipping carriers, website hosting and analytics/advertising providers – and only as needed to provide their services. We may also disclose information when required by law.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect some site features.
Data retention
We keep order information for as long as needed for accounting, tax and legal purposes. You may ask us to delete your account information at any time, subject to those obligations.
Your rights
Depending on where you live (for example California under the CCPA/CPRA), you may have the right to access, correct or delete your personal information, and to opt out of certain sharing. To make a request, email support@velnivora.com. We will not discriminate against you for exercising your rights.
Children
Our website is not intended for children under 13, and we do not knowingly collect their personal information.
Security
Our website uses HTTPS encryption, and we take reasonable measures to protect your information. No method of transmission over the internet is 100% secure.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
Contact us
BrightPath Commerce LLC
1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
Email: support@velnivora.com
Phone: +1 (641) 416-2914